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Cookies Policy
This Cookies Policy explains how Crownaud Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the types of information they can collect and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and can help websites work properly, provide security, remember preferences and understand how visitors use online services.
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Some cookies are placed directly by Crownaud Casino. Other cookies may be placed by service providers that support website functions, security, analytics, communications or other online features. These providers may process information collected through their technologies in accordance with their own privacy information and the arrangements they have with the website operator.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary depending on its purpose, its settings and the technology provider.
In addition to cookies, we may use similar technologies such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including remembering settings, measuring activity and helping to protect the website. In this policy, we use the term cookies to refer to cookies and similar technologies unless the context requires otherwise.
2. Why we use cookies
The cookies used on the website may serve different purposes. Some are necessary for the website to operate, while others help us improve performance, understand general visitor activity or personalise certain features. The availability of particular cookies may depend on the pages you visit, the services you use and the choices you make.
Strictly necessary cookies
These cookies support essential website functions. They may help with account access, session management, security, fraud prevention, page navigation, load balancing, accessibility features and the operation of forms or other requested services. Without these cookies, some parts of the website may not function correctly. Because they are needed for core operation, they may not be available for disabling through a cookie preference tool.
Preference and functionality cookies
These cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They may make your next visit more convenient and help provide features you have requested. If you disable these cookies, the website may still be available, but some settings may not be remembered and certain features may need to be selected again.
Analytics and performance cookies
These cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, navigation patterns, browser type, device type and general geographic information. We use this information in an aggregated or otherwise appropriate form to monitor performance, identify errors, improve content and make the website easier to use. Analytics information is not intended to identify you directly.
Security and risk-management technologies
Cookies and similar technologies may be used to help protect accounts and the website. They can assist with detecting unusual activity, preventing misuse, supporting authentication and identifying potential security risks. These technologies may collect information about a device, browser, session or interaction with the website for security and risk-management purposes.
Advertising and marketing technologies
Where these technologies are used, they may help measure the effectiveness of communications, understand visits that originate from a campaign or show information that is more relevant to your interests. Marketing technologies may be operated by third parties. We will use them in accordance with applicable requirements and, where required, seek your consent before placing or accessing non-essential cookies.
3. Information collected through cookies
Depending on the type of cookie and the way you use the website, information collected may include your device type, operating system, browser settings, IP address, approximate location, referring website, pages visited, links selected, dates and times of activity, session information and preferences. Cookies may also record whether you have viewed a notice, selected a setting or completed a particular website action.
A cookie usually contains a unique identifier rather than your name. However, information collected through cookies may be associated with information you provide when using an account, completing a form or accessing a service. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
We aim to use cookie information for legitimate and clearly understood purposes, including operating the website, maintaining security, improving services and managing preferences. We do not use cookies to remove your responsibility for keeping your login details and device secure. You should protect your account information and avoid accessing gambling services through a device or network that you do not trust.
- Cookies do not normally give us access to files stored on your device.
- Cookies cannot usually run programmes or deliver viruses to your device.
- Deleting cookies may remove saved preferences and may require you to sign in or make selections again.
- Information collected through cookies may be retained only for as long as reasonably required for the purpose for which it was collected, subject to applicable obligations.
4. Your cookie choices and controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept, reject or manage categories of non-essential cookies. Your choices may be saved in a cookie or similar technology so that the website can remember them. If you clear your cookies, you may be shown the notice again and may need to make your choices again.
You can also control cookies through your browser or device settings. Most browsers allow you to block cookies, delete existing cookies, receive a warning before a cookie is stored or accept cookies only from selected websites. The process differs between browsers and devices, so you should consult the relevant provider's instructions. Some mobile operating systems also provide controls for advertising identifiers and similar technologies.
If you disable all cookies, including necessary cookies, parts of the website may not work properly. You may be unable to sign in, use certain account features, maintain a secure session or complete requested actions. Blocking cookies may also affect how preferences are stored and may reduce the quality or availability of some online services.
You may be able to manage some third-party cookies through tools provided by the relevant third party. Any controls offered by a third party are separate from Crownaud Casino's website settings. Changing a browser setting or withdrawing consent will generally affect future activity, but it may not remove information that was collected before the change. You may need to take additional steps with a relevant provider if you wish to manage previously collected information.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our information-handling practices. The updated version will be made available on this page and will apply from the date shown or from the time it is published, as appropriate. We encourage you to review this page periodically so you understand how cookies are used.
Questions and privacy requests
If you have a question about this policy, your cookie choices or the handling of personal information, please use the contact or support options made available on the Crownaud Casino website. When making a privacy request, provide enough information for your request to be understood, but do not include passwords, payment details or other sensitive information unless it is specifically requested through a secure process.
